AI Solutions Engineer
AI Solutions Engineer
AI Systems, Automation & Integrations
About Ledge
Ledge Inc. / Ledge Tech helps companies turn complex business problems into practical systems, tools, and workflows that create measurable value. We work at the intersection of business operations, technology, automation, and AI — helping teams move faster, reduce manual work, improve decision-making, and bring useful tools to market.
We are building a team that is curious, technical, practical, and execution-focused. Our work is not about AI hype. It is about building real systems that solve real problems.
About the Role
We are looking for an AI Solutions Engineer to help design, build, test, and launch AI-powered tools, automations, and connected systems for internal operations and customer-facing projects.
This is a hands-on builder role for someone who enjoys figuring things out. You should be comfortable taking a messy business problem, understanding the workflow, identifying the right data sources, connecting systems, building a working tool, validating the results, and improving it until it is useful, reliable, and repeatable.
The right person will combine technical ability with business judgment. You do not need to know every tool or platform already, but you should be eager to learn, able to move quickly, and motivated by building systems that people actually use. This is a combined work from home and business office as needs dictate.
What You’ll Work On
You will help build AI-enabled tools and workflows that may include:
Internal tools that reduce repetitive work and improve team productivity
Customer-facing AI demos, pilots, and implementation projects
Automations that connect data across business systems
AI workflows that retrieve, analyze, summarize, structure, or validate information
Integrations with APIs, databases, CRMs, ERPs, payment platforms, banking systems, spreadsheets, and document repositories
Systems that improve speed, accuracy, repeatability, and cost efficiency
Tools that move from prototype to production quickly
What You’ll Do
Build AI-powered tools, workflows, agents, automations, and internal systems
Connect systems and data sources using APIs, databases, webhooks, automation tools, and integrations
Translate business problems into workflows, system requirements, prompts, logic, and validation steps
Validate AI outputs against source data, business rules, expected results, and user requirements
Optimize tools for accuracy, repeatability, speed, credit/API usage, and maintainability
Support demos, pilots, launches, and customer-facing implementations
Document workflows, assumptions, test cases, integrations, and user instructions
Work directly with leadership, project teams, customers, and technical partners
Help shape how Ledge builds, tests, deploys, and improves AI-enabled systems
What We’re Looking For
We are looking for someone who is both technical and business-minded — someone who can understand the problem, build the solution, and think through whether it actually creates value.
Strong candidates may have experience with:
AI tools, agents, prompt design, workflow automation, or internal tool development
APIs, databases, webhooks, data mapping, integrations, or system-to-system data exchange
Business systems such as CRMs, ERPs, payment platforms, banking systems, accounting systems, or operational software
Automation platforms such as Zapier, Make, n8n, Power Automate, Airtable, HubSpot, or similar tools
Programming or scripting, especially Python, JavaScript, SQL, or API-based development
Business operations, project execution, customer implementation, process improvement, or technology consulting
Building tools that are accurate, repeatable, fast, cost-conscious, and easy for others to use
Nice to Have
Experience with OpenAI, ChatGPT, Claude, Azure AI, Microsoft Copilot, or similar AI platforms
Experience with Stripe, Plaid, QuickBooks, NetSuite, SAP, Epicor, Microsoft Dynamics, HubSpot, Salesforce, or similar platforms
Experience with payment system integrations, ERP integrations, banking data integrations, financial workflows, reconciliation, or accounting systems
Experience using structured outputs, retrieval workflows, vector databases, AI agents, or AI APIs
Experience working directly with customers on technical projects, implementations, or demos
Experience in a startup, consulting, product development, operations, or systems-building environment
What Success Looks Like
You build tools that people actually use
You move quickly from idea to prototype to working system
You connect the right data sources and make workflows repeatable
You improve speed, accuracy, and efficiency across internal and customer workflows
You reduce manual work through practical automation
You balance technical execution with business impact
You document systems clearly enough that others can use, test, and improve them
You help Ledge and its customers turn AI ideas into real operational value
Who Will Thrive in This Role
You will do well here if you are:
Curious and self-directed
Practical and execution-focused
Comfortable with ambiguity
Strong at learning new tools quickly
Detail-oriented and validation-minded
Interested in both technology and business
Able to communicate clearly with technical and non-technical people
Motivated by building useful systems, not just impressive demos
Excited by the opportunity to help shape a growing AI and technology practice
Compensation
This role will include a competitive base salary with an incentive structure tied to performance, project execution, and business impact. Details will be discussed during the interview process.
Why This Role Matters
AI is changing how companies operate, but most organizations need help turning potential into practical systems. At Ledge, this role will help build those systems.
You will have the opportunity to work close to the front edge of applied AI — building tools, connecting systems, solving real business problems, and helping shape how companies adopt AI in a practical, measurable way.